Premier destination for exquisite Japanese timepieces showcasing precision craftsmanship from renowned brands like Seiko, Citizen, and Casio with expert horological services.
Services
Has in-store shopping
In-store pick-up for online orders
Watches of Japan at Bedok Mall represents the pinnacle of Japanese timepiece excellence, operating as a specialized watch retailer owned and managed by Vincent Watch, a company that has been serving Singapore's horology enthusiasts since 1985. This multi-brand watch destination showcases an impressive catalog ranging from classic ceramic watches to sports-optimized performance models, all sourced directly from renowned Japanese manufacturers who have perfected the art of precision timekeeping over decades. As an official authorized dealer for prestigious brands including Orient, Casio G-Shock, Seiko, and Citizen, Watches of Japan provides customers with authentic timepieces backed by manufacturer warranties and expert service support.
The comprehensive selection caters to diverse preferences and lifestyles, featuring everything from elegant dress watches perfect for professional settings to rugged sports watches designed for active lifestyles and outdoor adventures. The store specializes in Japanese ceramic watches known for their durability and sophisticated aesthetics, alongside performance-optimized models that incorporate cutting-edge technology and materials. Each timepiece represents the exceptional craftsmanship and innovative engineering that Japanese watchmakers have perfected, with options spanning from affordable everyday wear to premium collector pieces that showcase the finest in horological artistry and technological advancement.
Conveniently located at 311 New Upper Changi Road #01-28 Bedok Mall, Watches of Japan operates Monday through Sunday from 11:00 AM to 9:45 PM, providing extensive hours that accommodate busy schedules and weekend shopping preferences. The store can be reached at 6584 1028 for inquiries about specific models, availability, or watch services. Customer reviews consistently highlight the excellent service provided by friendly, patient, and professional staff who possess deep knowledge of the watch collections and can guide customers toward the perfect timepiece for their needs. The combination of authentic Japanese timepieces, competitive pricing, expert service, and convenient Bedok Mall location makes Watches of Japan the premier destination for discerning customers seeking quality Japanese watches in Singapore.
Poor customer service. I ordered a watch on Amazon, and the shipment was delayed, so I eventually had to cancel it. I contacted the store to confront them about the situation, but I was not greeted well by the employee.
Kai
***AVOID AT ALL COSTS*** I went to change my watch strap — which they handled wrongly (one side was inverted) — and they had the cheek to ask for payment to correct their mistake. When they're caught red-handed, they'd give a string of excuses, such as: "your watch is too expensive, and we don't dare to touch it," or "we lack the experience or equipment to fix it" — like a bunch of scammers. If I could give 0 stars, I'd do it.
Jeffrey Tan (MadJester)
TERRIBLE!!! Sent in my Tag Heuer for battery change. The woman obviously did not secure the interior when removing the battery, and the watch face and interior went off-center, breaking the crown. She then kept insisting that it was already broken. AVOID!!!!
Kamal Quek
Avoid. Poor customer service.
Bought a $700 watch and the next day went to have the band shortened. The response was very unfriendly.
Winston Enders
Poor customer service. I ordered a watch on Amazon, and the shipment was delayed, so I had to cancel it eventually. I contacted the store to confront the situation, but I was not greeted well by the employee.
Kai
***AVOID AT ALL COSTS*** Went to change my watch strap, which they handled wrongly (one side was inverted), and they had the cheek to ask for payment to correct their mistake. When they're caught red-handed, they'd give a bunch of excuses like your watch is too expensive and they don't dare to touch it or they lack the experience/equipment to fix it — like a bunch of scammers. If I could give 0 stars, I'd do it.
Jerald Tan
TERRIBLE!!! Sent in my Tag Heuer for battery change. The woman obviously did not secure the interior when removing the battery, leading to the watch face and interior going off center and breaking the crown. She then kept insisting that it was already broken. AVOID!!!!
Kamal Cheok
Avoid. Poor customer service. I bought a $700 watch. The next day, when I went to have the length shortened, the response was very unfriendly.
Positive Reviews
Kristian Pillai
Came to get 2 watch bracelets adjusted. Staff was friendly and everything was fuss-free. Didn’t see the need to make a review initially, but after seeing the ratings here, I feel like sharing my own experience.
Kristian Pereira
Came to get 2 watch bracelets adjusted. Staff was friendly and everything was fuss-free. Didn’t see the need to make a review initially, but after seeing the ratings here, I feel like sharing my own experience.